Vix Technology (\u201cVix\u201d, \u201cvixtechnology.com\u201d, \u201cour\u201d, \u201cwe\u201d, \u201cus\u201d) respects your (\u201cyou\u201d, \u201cvisitor\u201d, \u201csubscriber\u201d) privacy and is committed to protecting your personal data.<\/p>\n\n\n\n
This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit from) and tell you about your privacy rights and how the law protects you.<\/p>\n\n\n\n
1. Important Information And Who We Are<\/strong><\/p>\n\n\n\n 1.1. Purpose Of This Privacy Policy<\/p>\n\n\n\n 1.2. Data Controller<\/p>\n\n\n\n 1.3. Contact Details<\/p>\n\n\n\n 1.4. Changes To The Privacy Policy<\/p>\n\n\n\n 1.5. Third Party Links<\/p>\n\n\n\n 2. The Data We Collect About You<\/strong><\/p>\n\n\n\n 2.1. Contact Data<\/p>\n\n\n\n 2.2. Device Data<\/p>\n\n\n\n 2.3. Analytics and Tracking Data<\/p>\n\n\n\n 2.4. Marketing and Communications Data<\/p>\n\n\n\n 2.5. Special Category Data<\/p>\n\n\n\n 2.6. Social Media<\/p>\n\n\n\n 2.7. Personal Data Not Collected<\/p>\n\n\n\n 3. How We Use Your Personal Data<\/strong><\/p>\n\n\n\n 4. Purposes For Which We Will Use Your Personal Data<\/strong><\/p>\n\n\n\n 5. Marketing<\/strong><\/p>\n\n\n\n 6. Opting-Out and Unsubscribing<\/strong><\/p>\n\n\n\n 7. Cookies<\/strong><\/p>\n\n\n\n 8. International<\/strong> Data Transfers<\/strong><\/p>\n\n\n\n 9. Data Security<\/strong><\/p>\n\n\n\n 10. Data Retention<\/strong><\/p>\n\n\n\n 11. Your Legal Rights<\/strong><\/p>\n\n\n\n 11.1. Your Right of Access<\/p>\n\n\n\n 11.2. Your Right To Rectification<\/p>\n\n\n\n 11.3. Your Right To Erasure<\/p>\n\n\n\n 11.4. Your Right To Restriction of Processing<\/p>\n\n\n\n 11.5. Your Right To Object To Processing<\/p>\n\n\n\n 11.6. Your Right To Data Portability<\/p>\n\n\n\n 11.7. Fees<\/p>\n\n\n\n 11.8. What We May Need From You<\/p>\n\n\n\n 11.9. Time Limit To Respond<\/p>\n\n\n\n 12. Updates or Amendments To This Privacy Policy<\/strong><\/p>\n\n\n\n Vix Technology forms part of ICM Mobility Group and delivers transport solutions including automatic fare collection, transit information and transit analytics solutions. To learn more, visit https:\/\/vixtechnology.com\/about\/<\/p>\n\n\n\n This privacy policy aims to give you information on how Vix Technology collects and processes your personal data through your use of this website, including any data you may provide.<\/p>\n\n\n\n This website is not intended for children and we do not knowingly collect sensitive data.<\/p>\n\n\n\n It is important that you read this privacy policy together with any other privacy policy,\u00a0 fair processing policy or other related documents\u00a0we may provide on specific occasions when we are collecting or processing personal data about you.\u00a0 This ensures\u00a0you are fully aware of how and why we are using your data.\u00a0<\/p>\n\n\n\n This privacy policy supplements other notices and privacy policies.<\/p>\n\n\n\n Vix Technology is the controller and responsible for your personal data (collectively referred to as,\u201cVix Technology\u201d, \u201cvixtechnology.com\u201d, \u201cour\u201d, \u201cwe\u201d, \u201cus\u201d in this privacy policy).<\/p>\n\n\n\n We have appointed a data protection officer (DPO) who is responsible for overseeing all questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.<\/p>\n\n\n\n Our data protection officer (DPO) is registered with the Information Commissioner\u2019s Office in the UK and the Data Protection Authority in Belgium.<\/p>\n\n\n\n If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:<\/p>\n\n\n\n Email: dataprotection@vixtechnology.com<\/a> <\/p>\n\n\n\n By Post: <\/p>\n\n\n\n Data Protection Officer<\/p>\n\n\n\n Vix Technology <\/p>\n\n\n\n Unit 8 <\/p>\n\n\n\n The Irwin Centre <\/p>\n\n\n\n Dry Drayton<\/p>\n\n\n\n Cambridge <\/p>\n\n\n\n CB23 8AR<\/p>\n\n\n\n If you live in the UK, you have the right to make a complaint at any time to the Information Commissioner\u2019s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). <\/p>\n\n\n\n Alternatively if you live in the EU you may make a complaint to Autorit\u00e9 de protection des donn\u00e9es (https:\/\/www.dataprotectionauthority.be)<\/p>\n\n\n\n We would, however, appreciate the chance to deal with your concerns before you approach the ICO or the DPA, so please contact us in the first instance.<\/p>\n\n\n\n We keep our privacy policy under regular review. This version was last updated on March 6th, 2023.<\/p>\n\n\n\n It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.<\/p>\n\n\n\n This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. <\/p>\n\n\n\n We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.<\/p>\n\n\n\n Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).<\/p>\n\n\n\n We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:<\/p>\n\n\n\n Information may include your name, contact information, job title, company name and address.\u00a0 This information is collected when you submit a contact us form or if you sign up to download our white paper.<\/p>\n\n\n\n Information may be collected about your device when you visit our website including your browser type, IP address and device information.<\/p>\n\n\n\n When you visit our website and opt-in to receive analytics cookies from us we may collect information about your device including IP address, browser type and device information.<\/p>\n\n\n\n This may also include other information such as which pages you visit, links you have clicked on within our website, browsing time, language (locale) and user agent of the browser and device type.<\/p>\n\n\n\n On our website we use analytics cookies which will track your behaviour through our website and allow us to analyse how you use our website as well as to show you ads across the internet so we can provide more relevant content for you.<\/p>\n\n\n\n Our analytics cookies will then be used with data matching to show you ads which are more relevant to you.<\/p>\n\n\n\n This will also include behavioural tracking such as tracking which pages our users visit, which parts of the pages are clicked on, links which are clicked on within our pages and which part of our website is most popular with users. <\/p>\n\n\n\n The data gathered remains anonymous for us and offers us no way to determine the identity of the users.<\/p>\n\n\n\n The analytics cookies also allow us to analyse where users are coming from (Geographic Location), the amount of traffic that our website receives and to monitor our SEO ranking.<\/p>\n\n\n\n You can opt out by declining the cookies when you first visit our website or by opening the cookie tool and then rejecting the cookies.<\/p>\n\n\n\n Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. <\/p>\n\n\n\n For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. <\/p>\n\n\n\n However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.<\/p>\n\n\n\n When you sign up to receive marketing communications or download white papers, we collect information such as your job title, name, contact information and company name.<\/p>\n\n\n\n This email may be used to send you marketing communications, newsletters, webinar invitations or white papers.<\/p>\n\n\n\n You may unsubscribe from marketing communications at any time by clicking on the unsubscribe button on the email or by contacting us at pr@vixtechnology.com<\/a><\/p>\n\n\n\n We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.<\/p>\n\n\n\n When you engage with any of our posts on social media, we may collect information such as your profile name (including any other information you make available to us when you interact with our posts (depending on your profile settings)), posts viewed, number of clicks on a post, information on who has liked our posts or commented on them. <\/p>\n\n\n\n As part of the processing activities mentioned above, Vix does not collect or process special category or criminal offence data such as ethnic origin, political opinions, religious beliefs, criminal convictions, genetic data or biometric data, or data of minors from its website visitors.<\/p>\n\n\n\n We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:<\/p>\n\n\n\n Vix collects and processes data based on the following:<\/p>\n\n\n\n Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. <\/p>\n\n\n\n Please contact us if you need details about the specific legal ground we are relying on to process your personal data.<\/p>\n\n\n\n We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.<\/p>\n\n\n\n You may receive marketing communications from us if you have requested information from us including via our contact form, signed up to webinars or downloaded white papers..<\/p>\n\n\n\n You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.<\/p>\n\n\n\n Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us under other purposes of processing.<\/p>\n\n\n\n You may also opt out by emailing us at pr@vixtechnology.com<\/a>.<\/p>\n\n\n\n You may also contact dataprotection@vixtechnology.com<\/a> if you have any issues or problems when opting out or unsubscribing.<\/p>\n\n\n\n A cookie is a small file that first requires permission before being placed on your computer\u2019s hard drive. If a website visitor agrees, the file is added and the cookie helps analyse web traffic or informs of visits to a particular website. Cookies allow web applications to respond to website visitors as individuals. <\/p>\n\n\n\n The web application can tailor its operations to a website visitor\u2019s needs or preferences by collecting and recording information about those preferences.<\/p>\n\n\n\n Vix Technology uses traffic log cookies to identify which web pages are being used. <\/p>\n\n\n\n This helps us analyse data about webpage traffic and improve the website in order to meet customer (and potential customer) needs. Information is used for statistical analysis purposes and the said information may not be removed from the system. <\/p>\n\n\n\n Vix Technology utilises analytics cookies to record such information (please see section 2.3 for more information). <\/p>\n\n\n\n Cookies do not give Vix Technology access to a visitor\u2019s computer or any personal information about a visitor, other than the information chosen by a visitor to be shared with Vix Technology. <\/p>\n\n\n\n Cookies can be accepted or rejected. When you first visit our website, you will be asked to accept or reject our cookies. Any cookie except for functional cookies can be rejected.<\/p>\n\n\n\n You can also click on the cookie banner button to change your cookie preferences at any time.<\/p>\n\n\n\n Where a visitor also visits other websites via links present within this website, Vix Technology cannot be responsible for the privacy protection of any information that is provided whilst visiting such sites; such sites are not governed by this privacy statement. It is incumbent upon the visitor to this website to also check the privacy statement of any other website visited.<\/p>\n\n\n\n Please note that some sub processors \/ data recipients may be located outside of the UK or EU. In such cases we will transfer your data only to such countries as approved by the ICO (Data Protection Act, UK GDPR) and the European Commission (EU GDPR), as providing adequate level of data protection, or enter into legal agreements (such as IDTAs or SCCs) ensuring an adequate level of data protection.<\/p>\n\n\n\n We may also share your personal data within the Vix Technology Group and the wider ICM Mobility Group. This will involve transferring your data outside the UK.<\/p>\n\n\n\n Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or the EU.<\/p>\n\n\n\n We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.<\/p>\n\n\n\n We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.<\/p>\n\n\n\n We will retain your personal information for no longer than necessary to provide our services, our website and to comply with our legal obligations, resolve disputes and enforce our policies.<\/p>\n\n\n\n Retention periods are determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.<\/p>\n\n\n\n We may rectify, replenish or remove incomplete or inaccurate information, at any time.<\/p>\n\n\n\n We will never keep personal information for longer than is necessary.<\/p>\n\n\n\n We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.<\/p>\n\n\n\n To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.<\/p>\n\n\n\n In some circumstances you can ask us to delete your data: see your legal rights below for further information.<\/p>\n\n\n\n In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.<\/p>\n\n\n\n Under GDPR, you have rights to how your data is processed, collected, used and retained.<\/p>\n\n\n\n If you make a request, we have one month to respond to you.<\/p>\n\n\n\n Please contact us at dataprotection@vixtechnology.com<\/a> if you wish to make a request.<\/p>\n\n\n\n These rights are including:<\/p>\n\n\n\n You have the right to ask us for copies of your personal information. <\/p>\n\n\n\n You can find out more about this right here:<\/p>\n\n\n\n https:\/\/ico.org.uk\/your-data-matters\/your-right-to-get-copies-of-your-data\/<\/a><\/p>\n\n\n\n You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. <\/p>\n\n\n\n You can find out more about this right here:<\/p>\n\n\n\n https:\/\/ico.org.uk\/your-data-matters\/your-right-to-get-your-data-corrected\/<\/a><\/p>\n\n\n\n Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. <\/p>\n\n\n\n You can find out more about this right here:<\/p>\n\n\n\n https:\/\/ico.org.uk\/your-data-matters\/your-right-to-get-your-data-deleted\/<\/a><\/p>\n\n\n\n Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. <\/p>\n\n\n\n You can find out more about this right here:<\/p>\n\n\n\n https:\/\/ico.org.uk\/your-data-matters\/your-right-to-limit-how-organisations-use-your-data\/<\/a><\/p>\n\n\n\n Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances including withdrawing consent.<\/p>\n\n\n\n You can find out more about this right here:<\/p>\n\n\n\n1. Important Information And Who We Are<\/strong><\/h3>\n\n\n\n
1.1. Purpose Of This Privacy Policy<\/strong><\/h4>\n\n\n\n
1.2. Data Controller<\/strong><\/h4>\n\n\n\n
1.3. Contact Details<\/strong><\/h4>\n\n\n\n
1.4. Changes To The Privacy Policy<\/strong><\/h4>\n\n\n\n
1.5. Third Party Links<\/strong><\/h4>\n\n\n\n
2. The Data We Collect About You<\/strong><\/h3>\n\n\n\n
2.1. Contact Data<\/strong><\/h4>\n\n\n\n
2.2. Device Data<\/strong><\/h4>\n\n\n\n
2.3. Analytics and Tracking Data<\/strong><\/h4>\n\n\n\n
2.4. Marketing and Communications Data<\/strong><\/h4>\n\n\n\n
2.5. Special Category Data<\/strong><\/h4>\n\n\n\n
2.6. Social Media<\/strong><\/h4>\n\n\n\n
2.7. Personal Data Not Collected<\/strong><\/h4>\n\n\n\n
3. How We Use Your Personal Data<\/strong><\/h3>\n\n\n\n
\n
4. Purposes For Which We Will Use Your Personal Data<\/strong><\/h3>\n\n\n\n
\n
5. Marketing<\/strong><\/h3>\n\n\n\n
6. Opting-Out and Unsubscribing<\/strong><\/h3>\n\n\n\n
7. Cookies<\/strong><\/h3>\n\n\n\n
8. International Data Transfers<\/strong><\/h3>\n\n\n\n
9. Data Security<\/strong><\/h3>\n\n\n\n
10. Data Retention<\/strong><\/h3>\n\n\n\n
11. Your Legal Rights<\/strong><\/h3>\n\n\n\n
11.1. Your Right of Access<\/strong><\/h4>\n\n\n\n
11.2. Your Right To Rectification<\/strong><\/h4>\n\n\n\n
11.3. Your Right To Erasure<\/strong><\/h4>\n\n\n\n
11.4. Your Right To Restriction of Processing<\/strong><\/h4>\n\n\n\n
11.5. Your Right To Object To Processing<\/strong><\/h4>\n\n\n\n