{"id":1591,"date":"2021-05-06T16:05:57","date_gmt":"2021-05-06T15:05:57","guid":{"rendered":"https:\/\/vixtechnology.com\/?post_type=resource&p=1591"},"modified":"2023-01-19T10:06:45","modified_gmt":"2023-01-19T10:06:45","slug":"delivering-a-frictionless-fare-experience-across-brussels-network-of-metro-trams-and-buses","status":"publish","type":"resource","link":"https:\/\/vixtechnology.com\/resource\/delivering-a-frictionless-fare-experience-across-brussels-network-of-metro-trams-and-buses\/","title":{"rendered":"Delivering a frictionless fare experience across Brussels\u2019 network of metro, trams and buses"},"content":{"rendered":"\n
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Brussels, Belgium <\/mark>Delivering a frictionless fare experience across Brussels\u2019 network of metro, trams and buses<\/mark><\/h2><\/div><\/div><\/div>\n\n\n\n
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Vix delivered the Brussels Intercommunal Transport Company (STIB) a fully integrated end-to-end solution including front-office validators and inspection devices, a secure middle office (SMO) automated fare collection (AFC) and back-office account based ticketing (ABT) platform.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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cEMV DEVICES ARE NOW ACCEPTED<\/h2>\n\n\n\n

The new system allows passengers to tap their cEMV media as they go on metro, trams, and busses throughout the city, get inspected, and access their account via user-friendly application programme interfaces (APIs) that integrate with a customer self-service portal and call centre.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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INTEGRATED SERVICES WITH STRONG GOVERNANCE AND CONTROLS<\/h2>\n\n\n\n

The new integrated solution interfaces with on-vehicle and in-gate cEMV validators throughout the city, inspection terminals, a payment acquirer, customer care facilities through web portals and call centres and STIB\u2019s SAP Financial system.<\/p>\n<\/div>\n\n\n\n

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SECURE TRANSACTION MANAGEMENT<\/h2>\n\n\n\n

The SMO directly interfaces with the acquirer\u2014meaning there is no contractual relationship with a payment gateway. The SMO isolates the secure part of transactions from devices to the acquirer from the ABT engine.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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KEY FACTS<\/h2>\n\n\n\n
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5,250<\/span><\/span><\/h2>

Validators<\/p><\/div><\/div>\n\n\n\n

50<\/span>k<\/span><\/h2>

Taps per day projected<\/p><\/div><\/div>\n\n\n\n

136<\/span>k<\/span><\/h2>

Accounts<\/p><\/div><\/div>\n\n\n\n

100<\/span><\/span><\/h2>

Portable ticket machines<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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SCALABLE CLOUD HOSTED SERVICE<\/h2>\n\n\n\n

The new scalable cloud hosted services have led to an improved passenger experience across STIB\u2019s multi-modal system, supplying its bus, tram, and metro services with variable fare, aggregation, and capping and enabling tokens and digital wallets, including Apple Pay, Samsung Pay, and Google Pay.<\/p>\n\n\n\n

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Vix delivered the Brussels Intercommunal Transport Company (STIB) a fully integrated end-to-end solution including front-office validators and inspection devices, a secure middle office (SMO) automated fare collection (AFC) and back-office account based ticketing (ABT) platform. KEY FACTS<\/p>\n","protected":false},"featured_media":1585,"parent":0,"menu_order":0,"template":"","categories":[9],"acf":{"resource_category":[9],"card_display_option":"featured-image"},"_links":{"self":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource\/1591"}],"collection":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media\/1585"}],"wp:attachment":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media?parent=1591"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/categories?post=1591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}