{"id":1465,"date":"2021-05-06T16:06:57","date_gmt":"2021-05-06T15:06:57","guid":{"rendered":"https:\/\/vixtechnology.com\/?post_type=resource&p=1465"},"modified":"2023-04-20T10:53:02","modified_gmt":"2023-04-20T09:53:02","slug":"supporting-convenient-contactless-fares-for-bus-travellers-across-the-uk","status":"publish","type":"resource","link":"https:\/\/vixtechnology.com\/resource\/supporting-convenient-contactless-fares-for-bus-travellers-across-the-uk\/","title":{"rendered":"Supporting convenient contactless fares for bus travellers across the UK"},"content":{"rendered":"\n
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Stagecoach, UK
Supporting convenient contactless fares for bus travellers across the UK<\/span><\/h2><\/div><\/div><\/div>\n\n\n\n
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Vix supported Stagecoach, the UK\u2019s largest bus operator, in its move to introduce contactless payments with the supply of a fleet of cEMV validators with an SMO managed service to enable cEMV payments instead of cash.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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A NATIONWIDE SOLUTION<\/h2>\n\n\n\n

Today, 7,500 combined Vix cEMV\/smartcard ticket machines are in daily operation across Stagecoach\u2019s fleet throughout the UK – supporting the Stagecoach business across 22
operating companies, serving over 100 cities and communities, along 2,200 different routes – accounting for one in every five buses outside of London.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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DRIVING OPERATIONAL EXCELLENCE<\/h2>\n\n\n\n

The move to contactless payments supports Stagecoach\u2019s ongoing pursuit of operational excellence as well as reducing cash handling to lower costs and reduce fraud.<\/p>\n<\/div>\n\n\n\n

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AUGMENTING EXISTING FARE COLLECTION SYSTEM<\/h2>\n\n\n\n

Vix has provided Stagecoach with fare collection and payment solutions since 1998 and was able to rapidly augment the existing smart card and cash solution by enabling cEMV payments supporting a number of payment methods including Visa and Mastercard transit schemes, Apple Pay, Samsung Pay, and Google Pay.<\/p>\n<\/div>\n\n\n\n

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A CLOUD-BASED, PCI-DSS CERTIFIED SOLUTION<\/h2>\n\n\n\n

Contactless payments are enabled by Vix\u2019s PCI-DSS compliant secure middle office (SMO) platform which manages payment transactions between ticket machines, acquirer banking transaction services and the Vix back-office. The Vix cloud-based micro-services architecture optimises legacy equipment and communications infrastructure, and fraud supervision, and enables ongoing innovation.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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AUTOMATIC VEHICLE LOCATION<\/h2>\n\n\n\n

Vix also supplies Stagecoach Bus with an automatic vehicle location (AVL) solution, providing location details for all 7,500 buses to local authorities across the UK while supporting service delivery compliance reporting. The system distributes real-time passenger information to the Stagecoach journey planner, mobile applications and on-street displays.<\/p>\n<\/div>\n\n\n\n

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HARDWARE INNOVATIONS<\/h2>\n\n\n\n

Vix leveraged the on-bus hardware to provide on bus \u2018next stop\u2019 announcements, traffic light priority, and more recently, passenger counting. These initiatives have enhanced the customer experience, with passenger counting rolled out during the COVID pandemic to assist the driver and passengers manage social distancing and timetable scheduling.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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KEY FACTS<\/h2>\n\n\n\n
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3<\/span>m<\/span><\/h2>

Journeys per day<\/p><\/div><\/div>\n\n\n\n

200<\/span>k<\/span><\/h2>

Contactless cEMV passenger transactions on weekdays<\/p><\/div><\/div>\n\n\n\n

22<\/span><\/span><\/h2>

Operating companies<\/p><\/div><\/div>\n\n\n\n

200<\/span><\/span><\/h2>

Cities<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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FUTURE INITIATIVES<\/h2>\n\n\n\n

The platform is being used to introduce new innovations such as tag-on\/off ticketing using Vix-supplied exit validators, and introducing fare aggregation and capping rules to ensure Stagecoach customers always obtain the best-value fares.<\/p>\n\n\n\n

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Learn about Automated Fare Collection<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n
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Delivering real time passenger information and smart ticketing to the City of Cambridge<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
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Vix supported Stagecoach, the UK\u2019s largest bus operator, in its move to introduce contactless payments with the supply of a fleet of cEMV validators with an SMO managed service to enable cEMV payments instead of cash. KEY FACTS<\/p>\n","protected":false},"featured_media":1595,"parent":0,"menu_order":0,"template":"","categories":[9],"acf":{"resource_category":[9],"card_display_option":"featured-image"},"_links":{"self":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource\/1465"}],"collection":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media\/1595"}],"wp:attachment":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media?parent=1465"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/categories?post=1465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}