{"id":1463,"date":"2021-05-06T16:08:57","date_gmt":"2021-05-06T15:08:57","guid":{"rendered":"https:\/\/vixtechnology.com\/?post_type=resource&p=1463"},"modified":"2023-01-19T10:02:44","modified_gmt":"2023-01-19T10:02:44","slug":"enhanced-passenger-convenience-with-contactless-ticketing-for-millions-of-passengers-across-manchester","status":"publish","type":"resource","link":"https:\/\/vixtechnology.com\/resource\/enhanced-passenger-convenience-with-contactless-ticketing-for-millions-of-passengers-across-manchester\/","title":{"rendered":"Enhanced passenger convenience with contactless ticketing for millions of passengers across Manchester"},"content":{"rendered":"\n
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Manchester, UK<\/mark>
Enhanced passenger convenience with contactless ticketing for millions of passengers across Manchester<\/mark><\/h2><\/div><\/div><\/div>\n\n\n\n
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Following the successful implementation of a card-based ticketing solution, Transport for Greater Manchester (TfGM) appointed Vix to provide an end-to-end cEMV solution that would allow passengers to enjoy contactless smartcard payment options, complete with capping and best value fares.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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CREATION OF VALIDATOR NETWORK<\/h2>\n\n\n\n

As part of an initial contract to institute a card-based ticketing solution, Vix supplied the validator network with 600 platform validators on 99 stations across nine lines throughout Greater Manchester, and furnished 80 revenue inspection devices both connected to a complete automated fare collection (AFC) solution also provided by Vix. Vix support enabled implementation of a range of CBT\/ITSO-based travel products, including concessions, single, return, period passes, carnet tickets, and pay-as-you-go with capping.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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END-TO-END INTEGRATION<\/h2>\n\n\n\n

Building on the foundation of the card-based ticketing solution, Vix developed an end-to-end cEMV solution which integrated with the existing fare calculation engine and Metrolink platform validators.<\/p>\n<\/div>\n\n\n\n

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A CLOUD-BASED, PCI-DSS-CERTIFIED SOLUTION<\/h2>\n\n\n\n

The contactless ticketing service is delivered by Vix Whisper, a cloud-based, PCI-DSS-certified solution that processes the EMV taps from the platform validators, calculates the best fare and collects payment via an acquirer and securely passes the transit-related data to the TfGM back-office systems. The implementation marked the first aggregated Pay-As-You-Go contactless payments implementation on light rail outside of London.<\/p>\n<\/div>\n\n\n\n

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A SIMPLIFIED CUSTOMER EXPERIENCE<\/h2>\n\n\n\n

Today passengers simply use contactless cards or Apple Pay, Google Pay or Samsung Pay enabled devices to tap-in and tap-out at the start and end of their journey. The system automatically calculates their fare, up to a daily cap, ensuring they are paying no more than the relevant travelcard.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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KEY FACTS<\/h2>\n\n\n\n
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99<\/span><\/span><\/h2>

stations across nine lines<\/p><\/div><\/div>\n\n\n\n

46<\/span>m<\/span><\/h2>

million passengers a year<\/p><\/div><\/div>\n\n\n\n

50<\/span>k<\/span><\/h2>

transactions per day<\/p><\/div><\/div>\n\n\n\n

600<\/span><\/span><\/h2>

validators<\/p><\/div><\/div>\n<\/div>\n\n\n\n

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The uptake of contactless payments since go-live has exceeded all expectations from within the TfGM organisation. With the forthcoming introduction of weekly capping, the uptake is forecasted to continue to grow.<\/p><\/div>

Martin Bell<\/p>

Product Owner, TfGM<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n

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ROBUST MONITORING<\/h2>\n\n\n\n

Vix\u2019s secure middle office (SMO) and Fare Management solutions provide a complete reporting and monitoring data feed. This information is provided in near real-time to the TfGM systems. The data is also aggregated, consolidated, and filtered to provide daily reporting of taps, trips, transactions, and settlements.<\/p>\n\n\n\n

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Following the successful implementation of a card-based ticketing solution, Transport for Greater Manchester (TfGM) appointed Vix to provide an end-to-end cEMV solution that would allow passengers to enjoy contactless smartcard payment options, complete with capping and best value fares. KEY FACTS<\/p>\n","protected":false},"featured_media":1457,"parent":0,"menu_order":0,"template":"","categories":[9],"acf":{"resource_category":[9],"card_display_option":"featured-image"},"_links":{"self":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource\/1463"}],"collection":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media\/1457"}],"wp:attachment":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media?parent=1463"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/categories?post=1463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}