{"id":1462,"date":"2021-05-06T16:09:57","date_gmt":"2021-05-06T15:09:57","guid":{"rendered":"https:\/\/vixtechnology.com\/?post_type=resource&#038;p=1462"},"modified":"2023-01-19T10:01:31","modified_gmt":"2023-01-19T10:01:31","slug":"delivering-a-modern-account-based-ticketing-solution-for-dallas-area-rapid-transit-dart","status":"publish","type":"resource","link":"https:\/\/vixtechnology.com\/resource\/delivering-a-modern-account-based-ticketing-solution-for-dallas-area-rapid-transit-dart\/","title":{"rendered":"Delivering a modern account based ticketing solution for Dallas area rapid transit (DART)"},"content":{"rendered":"\n<div class=\"wp-block-vix-hero block-hero\" data-aos=\"fade\" data-aos-duration=\"750\"><div class=\"block-hero__container\"><div class=\"block-hero__background\" style=\"background-image:url(https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/Vix_Dallas_case-study-2400x1400px.jpg);background-position:50% 50%\"><\/div><div class=\"block-hero__content\"><h2 class=\"block-hero__title\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-darkest-color\">Dallas, USA<\/mark><br><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-orange-color\">Delivering a modern account based ticketing solution for Dallas Area Rapid Transit (DART)<\/mark><\/h2><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Vix enabled Dallas Area Rapid Transit (DART) to modernize its fare payment options with a state-of-the-art, account-based, open payment fare collection system, integrated with its award-winning GoPass\u00ae mobile app, that offers a range of payment options for riders..<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-columns block-asymmetrical-columns\">\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/1200x900px-\u2013-5.jpg\" alt=\"\" class=\"wp-image-1434\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">ONE SYSTEM<\/h2>\n\n\n\n<p>Encompassing rail, Dallas Streetcar, bus, paratransit and microtransit services, the system allows riders the flexibility to pay fares with NFC-enabled smartphones, third-party or agency-issued transit cards, and cEMV contactless bank cards \u2014all within DART\u2019s GoPass\u00ae platform.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-columns block-asymmetrical-columns\">\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">SAFER AND MORE EFFICIENT<\/h2>\n\n\n\n<p>The new system delivers cost-efficiencies by reducing payment friction through PCI-compliant cEMV and NFC technologies, and also provides access to a growing innovation ecosystem. The system also makes public transport safer for riders and for transit workers through contactless payment options and retail cash reloads that reduce cash collection on buses.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1200\" height=\"900\" src=\"https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/1200x900px-\u2013-6.jpg\" alt=\"\" class=\"wp-image-1435\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-columns block-asymmetrical-columns\">\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">GREATER FARE EQUITY<\/h2>\n\n\n\n<p>The fare collection system allows riders to use the most convenient payment option for them, and also provides flexibility to implement advanced fare policies such as fare capping and distance-based fares. The secure and PCI-compliant GoPass\u00ae Tap card offers a fast and simple alternative to pay fares, offering riders pay-as-you-go products and guarantees they will get the best fare available to them based on their usage.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">A NEW APP TO SUPPORT MOBILITY AS A SERVICE<\/h2>\n\n\n\n<p>Vix worked with DART and Unwire to deliver a mobile app that provides detailed trip planning, transit ticket purchases, account history, and booking and paying for microtransit services. The app also has deep linking into Uber and other mobility as a service (MaaS) options through trip plan result pages.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-background-image block-background-image\" style=\"background-image:url(https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/asset-5.jpg);background-position:50% 50%\"><\/div>\n\n\n\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">KEY FACTS<\/h2>\n\n\n\n<div class=\"wp-block-vix-stats block-stats stat-has-orange-color\">\n<div class=\"wp-block-vix-stats-item block-stats-item\"><h2 class=\"block-satats-item__heading\"><span class=\"block-stats-item__title\">66<\/span><span class=\"block-stats-item__subtitle\">m<\/span><\/h2><div class=\"block-stats-item__content\"><p class=\"block-stats-item__information\">million rides per year<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-vix-stats-item block-stats-item\"><h2 class=\"block-satats-item__heading\"><span class=\"block-stats-item__title\">700<\/span><span class=\"block-stats-item__subtitle\"><\/span><\/h2><div class=\"block-stats-item__content\"><p class=\"block-stats-item__information\">square mile service area<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-vix-stats-item block-stats-item\"><h2 class=\"block-satats-item__heading\"><span class=\"block-stats-item__title\">12<\/span><span class=\"block-stats-item__subtitle\"><\/span><\/h2><div class=\"block-stats-item__content\"><p class=\"block-stats-item__information\">Serving Dallas and 12 surrounding municipalities<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-vix-stats-item block-stats-item\"><h2 class=\"block-satats-item__heading\"><span class=\"block-stats-item__title\">Long<\/span><span class=\"block-stats-item__subtitle\"><\/span><\/h2><div class=\"block-stats-item__content\"><p class=\"block-stats-item__information\">Longest light rail in the US<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-columns block-asymmetrical-columns\">\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">INTEGRATING SOFTWARE AND HARDWARE SOLUTIONS<\/h2>\n\n\n\n<p>To deliver an end-to-end automated fare collection (AFC) solution, Vix also deployed a suite of hardware products across the network including 850 onboard bus validators, 400 platform validators and 150 handheld devices for fare inspection and enforcement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<h2 class=\"has-orange-color has-text-color wp-block-heading\">PROACTIVE 24\/7 SUPPORT<\/h2>\n\n\n\n<p>Through its ongoing monitoring and performance analysis, Vix is able to take a proactive approach to system maintenance, and prevent back-office issues, thus reducing the number of incidents and the overall resolution time.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-columns block-asymmetrical-columns\">\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<div class=\"wp-block-vix-testimonial block-testimonial has-orange-background-color\"><div class=\"block-testimonial__content-wrapper\"><div class=\"block-testimonial__content\"><div class=\"block-testimonial__quote-wrapper\"><p class=\"block-testimonial__quote\">We are not a bank and we are not a social service agency, but we do have a responsibility to ensure we are making public transit accessible for everyone in our community<\/p><\/div><div class=\"block-testimonial__info\"><p class=\"block-testimonial__author\">David Leininger<\/p><p class=\"block-testimonial__extra-info\">Chief Financial Officer, DART<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-vix-asymmetrical-column block-asymmetrical-column\">\n<p>     <\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/vixtechnology.com\/maas\/\">Discover more about Mobility as a Service<\/a><\/div>\n<\/div>\n\n\n<div class=\"block-resources__container\">\n\n\t\n\t\t\t<div class=\"block-resources__small-row\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/vixtechnology.com\/resource\/delivering-real-time-passenger-information-and-smart-ticketing-to-the-city-of-cambridge\/\" class=\"block-resources block-resources__small \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__img--small--container\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"block-resources__img block-resources__img--small\" src=\"https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/Mask-Group-1.png\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__content\">\n\t\t\t\t\t\t<div class=\"block-resources__category\">\n\t\t\t\t\t\t\tCase study\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"block-resources__title block-resources__title--small\">Delivering real time passenger information and smart ticketing to the City of Cambridge<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vixtechnology.com\/resource\/optimizing-bangkoks-skytrain-fair-collection-with-a-sophisticated-back-office-account-based-ticketing-solution\/\" class=\"block-resources block-resources__small \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__img--small--container\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"block-resources__img block-resources__img--small\" src=\"https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/Vix_Bangkok-case-study-2400x1400px.jpg\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__content\">\n\t\t\t\t\t\t<div class=\"block-resources__category\">\n\t\t\t\t\t\t\tCase study\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"block-resources__title block-resources__title--small\">Optimizing Bangkok&#8217;s skytrain fare collection with a sophisticated back-office account based&#8230;<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"https:\/\/vixtechnology.com\/resource\/growing-capacity-with-a-smartcard-based-automated-clearing-centre-for-beijing-metro-there-worlds-busiest-subway\/\" class=\"block-resources block-resources__small \">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__img--small--container\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"block-resources__img block-resources__img--small\" src=\"https:\/\/vixtechnology.com\/app\/uploads\/2021\/05\/Vix_Beijing_case-study-2400x1400px.jpg\" \/>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"block-resources__content\">\n\t\t\t\t\t\t<div class=\"block-resources__category\">\n\t\t\t\t\t\t\tCase study\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"block-resources__title block-resources__title--small\">Growing capacity with a smartcard-based automated clearing centre for Beijing metro there&#8230;<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\n        <\/div>\n\n\n<div class=\"block-resources__container\">\n\n\t\n\t\n                <a href=\"\/resources\" class=\"block-resources__read-more\"><span>All Resources<\/span><img decoding=\"async\" src=\"https:\/\/vixtechnology.com\/app\/themes\/vix\/src\/img\/icon-arrow-right-black.svg\" class=\"block-resources__read-more--arrow\"><\/a>\n        <\/div>\n\n\n<!-- Shortcode [contact-vix-transform] does not exist -->\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vix enabled Dallas Area Rapid Transit (DART) to modernize its fare payment options with a state-of-the-art, account-based, open payment fare collection system, integrated with its award-winning GoPass\u00ae mobile app, that offers a range of payment options for riders.. KEY FACTS<\/p>\n","protected":false},"featured_media":1455,"parent":0,"menu_order":0,"template":"","categories":[9],"acf":{"resource_category":[9],"card_display_option":"featured-image"},"_links":{"self":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource\/1462"}],"collection":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/types\/resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media\/1455"}],"wp:attachment":[{"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/media?parent=1462"}],"wp:term":[{"taxonomy":"categories","embeddable":true,"href":"https:\/\/vixtechnology.com\/wp-json\/wp\/v2\/categories?post=1462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}